Education/Quality Improvement
Dave Terry, MBA (he/him/his)
Chief Executive Officer
Valendo Health, United States
There is a shortage of endocrinologists available to support and treat the increasing population of patients with diabetes (PWDs). Consequently, many PWDs are not receiving the quality of care necessary to improve their health outcomes. This shortfall also leads to increased healthcare costs due to complications and hospital admissions. In phase one, by outsourcing aspects of Diabetes Care Management, Chronic Care Management, and Remote Patient Monitoring to telehealth providers not directly employed by the endocrinology practice, fee-for-service (FFS) care can be expanded. This expansion aims to enhance patient outcomes and boost provider satisfaction. In phase two, implementing an Endocrinology-focused Electronic Medical Record (EMR), negotiating payer contracts, and streamlining administrative components further expands on the benefits of phase one. Phase three involves the design of VNC contracts and negotiations between the payer and the At-Risk Provider. An external company, sharing risk with the provider, provides support. Under VBC contracts, providers are incentivized to achieve improved health outcomes in patients by allowing providers to share in the cost savings when better outcomes are achieved with a lower financial burden on CMS (Centers for Medicare & Medicaid Services). Analysis of Medicare FFS Part A & B claims data from 2021-2023 reveals VBC and tele-health opportunities for Endocrinology practices. Nearly a million Medicare beneficiaries with diabetes served by Endocrinologists utilized $19 billion in healthcare services, while endocrinologists earned approximately 2.5% of these fees. When people with diabetes are cared for by an Endocrinologist they have fewer complications and spend $260 PMPM, or $3,100 per year, less in healthcare resources. Telehealth and Remote Monitoring are underutilized by Endocrinologists despite proven benefits. The three-phase approach aims to enhance patient outcomes, physician satisfaction, and alleviate the healthcare system's financial and volume-based burdens.
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